ClevrBot Privacy Policy

Effective Date: 3/25/2025

ClevrBot (“we,” “us,” or “our”) is an AI chatbot developed and operated by Windrush Labs, LLC and WP Always, LLC. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with ClevrBot across websites, apps, or other platforms.

Information We Collect

Information You Provide

  • Chat content: Information entered when interacting with ClevrBot, such as questions, feedback, or support inquiries.
  • Contact data: If you voluntarily provide your name, email, or other identifiers.

Automatically Collected Information

  • Device and usage data: IP address, browser type, operating system, pages visited, session duration, etc.
  • Cookies: We use cookies and similar tracking technologies to analyze usage and enhance your experience.

Analytics Data

  • We use **Google Analytics** to gather anonymized data about how users interact with our site and chatbot.
  • Google Analytics may collect IP addresses and usage patterns. For details, please see Google’s Privacy Policy.

AI API Processing

  • ClevrBot uses **OpenAI’s API** to process user inputs and generate responses.
  • Chat content may be sent to and processed by OpenAI to enable real-time responses.
  • OpenAI does not use submitted data to train its models unless explicitly permitted.

How We Use Your Information

  • We use your information for the following purposes:
  • To operate and improve ClevrBot and related services
  • To provide support and respond to inquiries
  • To monitor performance and analyze usage trends
  • To ensure compliance with our legal obligations
  • To enhance user experience through personalization and analytics

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal bases under the General Data Protection Regulation (GDPR):

  • Consent (Article 6(1)(a)): For data collected through cookies or optional forms.
  • Contract (Article 6(1)(b)): When necessary to provide chatbot functionality.
  • Legitimate interests (Article 6(1)(f)): To monitor, improve, and secure our services.

You may withdraw your consent at any time by contacting us.

Your Privacy Rights

Under GDPR (EU/EEA Residents)

You have the right to:

  •  Access the personal data we hold about you
  • Request correction or deletion
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent

Under CCPA (California Residents)

You have the right to:

  • Know what personal data we collect and how we use it
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information (we do not sell personal data)
  • Non-discrimination for exercising your privacy rights

To exercise any of these rights, email us at: privacy@clevrbot.com

Sharing of Information

We do not sell your personal data. We may share information with:

  • Service Providers (e.g., OpenAI, analytics providers, web hosts) under confidentiality agreements
  • Legal Authorities when required to comply with applicable laws or to defend our rights
  • Affiliated entities (Windrush Labs, LLC and WP Always, LLC)

Data Retention

We retain data only as long as necessary for the purposes outlined in this Policy or as required by law. Chat data may be stored temporarily for functionality and troubleshooting, but we do not retain it longer than necessary.

Data Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the United States. We take appropriate safeguards to protect personal data in accordance with applicable law.

Security

We take reasonable administrative, technical, and organizational measures to protect your data. However, no internet transmission is completely secure.

Children’s Privacy

ClevrBot is not intended for use by children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Continued use of ClevrBot after updates constitutes acceptance.

Contact Us

If you have any questions or wish to exercise your rights, please contact us at privacy@clevrbot.com